If you need to send us a support request, you should first sign in to your account before submitting the ticket.
If you don't currently have a support account, no problem. You can still submit a ticket but you will be asked to enter your email address so we can link your request to your account and organization.
To create a support ticket
- Log into your support account and click the 'Submit a request' link or button to be directed to the new support request form.
- Provide as much detailed information as possible including screenshots of the issue, if possible, before submitting.
- If this is the first support ticket you have submitted, you will receive an email with further information on how to login and access your Support Portal account for future incidents.